AS the world grapples with the novel coronavirus outbreak which experts say is partly spread by bank notes, United Bank for Africa Tanzania has introduced a new mobile application to enable its customers use digital banking.
The new UBA Bank Tanzania application brings together the best of financial management, payments and lifestyle services as it seeks to promote digital banking platform in the country. Speaking in Dar es Salaam during the launch of the UBA Mobile
App, the bank’s Head of Digital Banking, Asupya Bussi said the application is targeted at UBA account holders and prospective customers who can also download it in a seamless way in order to transact.
“This application has a sleek and trendy user interface that lets users build in their own image with a range of preferences designed to make life simpler,” Busi said while adding that it also provides a lot of options for control, support, flexibility and fun.
She pointed out that the UBA Mobile App has a distinctive user interface and the latest design and usability trends that will eventually give differentiated experiences for key segments like the youth. “It also has increased features and innovation delivery delight for customers with better speed to market enhancements,” she added.
Backing her UBA Bank Tanzania peer, Head of Marketing and Corporate Communications, Brendansia Kileo said the new application was developed to further enhance ease of banking, reduce the cost of transacting both for the bank and its customers and develop lasting customer relationships through superior customer experience.
“This application provides safety and a trusted payment system. Our customers can walk around with their virtual money knowing they have 24/7 access to their funds and customers private account information are never disclosed during payment transaction,” Kileo noted.
She further argued that the application also ensures improved operational efficiency and drastic reduction of transaction processing time, redefines customer experience and retention as customers can be served on a personalized level.
“Our investments made over the years in the area of technology have started bearing fruits because with the UBA Mobile App it demonstrates our resolve to provide unparalleled experience across all channels which is line with UBA Bank vision to dominate Africa’s digital banking space,” she added.
United Bank for Africa Plc is a leading pan-African financial institution, offering banking services to more than fourteen million customers across over 1,000 business offices and customers touch points in 20 African countries.
With presence in New York, London and Paris, UBA Bank is connecting people and businesses across Africa through retail, commercial and corporate banking, innovative cross border payments and remittances, trade finance and ancillary banking services.